We make your processes smarter with AI, streamlined workflows, and time-saving automation. CRM integration brings all your data together in one clear source, and data optimization streamlines your marketing and customer management.
Agent as a Service
Your digital assistant. Always on. Always on the ball.
- Would you like an AI assistant who follows up on leads, responds to customers, and handles tasks 24/7?
- Would you rather not spend months building it, but deploy a working agent as early as tomorrow?
- Would you like a dedicated team of AI agents that grows alongside your organization?
What is Agent as a Service?
Mediacooks Agent as a Service Mediacooks fully functional AI agents that autonomously perform tasks for marketing, sales, and customer management. An AI agent is not a chatbot. It is a digital employee that performs tasks independently, makes decisions based on data, and learns from every interaction. With Mediacooks Agent as a Service, you Mediacooks build or maintain anything yourself. We deliver custom, fully functional AI agents, trained on your business processes, and manage them as an ongoing service.
Imagine an agent that automatically follows up on quotes, qualifies leads over the phone or via chat, handles support requests, or creates content based on your brand guidelines—all without you having to lift a finger.
From idea to a working Agent as a Service in 4 weeks
We handle the entire process for you: from analysis and design to implementation, training, and ongoing management. You provide the insights about your business; we build the agent that does the work.
1. Discovery & Design (Week 1)
We analyze your processes, customer journeys, and data sources. Based on this analysis, we design the agent architecture: which tasks will the agent handle, which systems will we integrate, and how will we ensure quality?
2. Build & Train (Weeks 2–3)
We build your chatbot, train it using your knowledge base, tone of voice, and company policies. We integrate it with your CRM, website, email, phone system, or other channels. Every chatbot undergoes extensive testing before going live.
3. Launch & Optimize (Week 4+)
Your agent goes live. We monitor performance, make adjustments as needed, and continuously optimize. You’ll receive monthly reports with concrete results: tasks completed, hours saved, and leads generated.
What types of Agent as a Service can you use?
Each agent is custom-built for your business. These are the most common use cases:
Sales Agent
Qualifies incoming leads, schedules appointments, follows up on quotes, and sends reminders. Works via chat, email, or phone—or all three at once. Integrated with your CRM so that every interaction is recorded.
Support Agent
Answer customer questions using your knowledge base, manuals, and FAQs. Automatically escalate complex questions to your team. Available via live chat, WhatsApp, email, or voice, 24 hours a day, 7 days a week.
Marketing Agent
Creates and schedules social media posts, writes email campaigns, analyzes campaign results, and conducts A/B tests. Works within your brand guidelines and uses past performance data to determine what converts best.
Operations Agent
Processes forms, schedules meetings, manages documents, and automates internal workflows. The ideal digital assistant for repetitive tasks that currently take up too much time.
Research Agent
Collects market data, monitors competitors, analyzes trends, and summarizes research. Provides actionable insights on a daily or weekly basis, without you having to do the legwork.
Why Agent as a Service and not just a tool?
Buying AI tools is easy. Getting them up and running, training them, maintaining them, and optimizing them—that’s where the real difference lies. With Agent as a Service, you don’t get a software license; instead, you get a fully functional digital assistant that includes:
- Customized training: Your agent knows your products, customers, and tone of voice
- Ongoing management: we continuously monitor, optimize, and update
- Multi-channel support: chat, email, phone, WhatsApp, and social media
- CRM integration: every interaction is recorded in HubSpot, Salesforce, or your system
- Human escalation: complex situations are seamlessly escalated to your team
- Monthly reports: concrete figures on performance, savings, and results
- Scalable: Start with one agent and expand whenever you want
Do you see the need for Agent as a Service?
Many companies encounter this issue:
- Leads aren't being followed up on quickly enough and are losing interest
- Customers keep asking the same questions, which are answered manually
- Your team spends hours on repetitive tasks that add little value
- You've purchased AI tools, but no one is using them effectively
- You want to scale up, but don't have the budget for additional staff
If this sounds familiar, Agent as a Service is exactly what you need. We provide digital employees who deliver immediate results—without a hiring process, onboarding period, or permanent contract.
Agent as a Service vs. building it yourself vs. buying a tool
| Agent as a Service | Build it yourself | Buy a tool/SaaS | |
|---|---|---|---|
| Time to results | 4 weeks | 3–6 months | Immediate, but limited |
| Customization | Fully customized | Fully customized | Limited |
| Maintenance | We'll take care of it | Your team | Limited support |
| Training on your schedule | Included | Do it yourself | Usually not possible |
| Costs | Fixed monthly amount | High initial investment + maintenance | Low, but limited value |
| Optimization | Continuously by us | If your team has time | Not at all or hardly at all |
| Scalability | Easy to scale up | Depending on capacity | Depending on the plan |
Why Mediacooks?
We’re not just another AI startup selling tools. Mediacooks a digital marketing and sales automation agency that helps businesses grow. Check out our AI Voice Agents, CRM integration, AI Helpdesk, and Private AI Infrastructure services. Our AI agents are an extension of our expertise in marketing, sales, and customer experience.
What you can expect from us:
- Strategic advice: Which agents deliver the highest return?
- Enterprise-level technical implementation
- Integration with your existing marketing and sales stack
- Ongoing management, monitoring, and optimization
- Experience with HubSpot, Salesforce, WordPress, Zapier, and custom integrations
- A dedicated point of contact who knows your business
Frequently Asked Questions About Agent as a Service
What is the difference between an AI agent and a chatbot?
A chatbot responds to pre-programmed questions and scenarios. An AI agent thinks independently, makes decisions, performs tasks, and learns from every interaction. For example, an agent can call a lead, prepare a quote, schedule an appointment, and record the results in your CRM—all without human intervention.
How much does Agent as a Service cost?
The investment depends on the type of agent, the number of channels, and the complexity of your processes. We offer fixed monthly rates starting at €1,500 per agent. During a free introductory meeting, we’ll discuss your situation and provide honest advice.
How quickly can an agent become operational?
The first agent will be up and running within 4 weeks. Simple agents, such as an FAQ support agent, can be up and running within 2 weeks. More complex sales or operations agents require a little more time for training and integration.
Can an agent replace my current team?
No, and that’s not the goal either. AI agents take over repetitive and time-consuming tasks so your team can focus on work that requires human insight and creativity. The agent is a complement, not a replacement.
What systems can an agent handle?
We connect agents to virtually any system with an API: HubSpot, Salesforce, ActiveCampaign, WordPress, WooCommerce, Zapier, Make, telephony platforms, WhatsApp Business, and more. Do you have a custom system? We’ll build a custom integration for you.
What about privacy and data security?
We are fully GDPR-compliant. Customer data is processed in encrypted form and is never shared with third parties. We host our agents on European servers and use enterprise-grade security. During the implementation process, we document all agreements in a data processing agreement.
Can I start with one agent and expand later?
Absolutely. Most customers start with a single agent—for lead qualification or customer support, for example—and expand as soon as they see results. Scaling up is easy because we design the underlying architecture to be scalable from day one.
Ready to hire your first digital employee?
Schedule a demo and find out which AI agent will deliver the best results for your business. No strings attached, just immediate insights.
Planning an introduction