Privacy Policy

Mediacooks B.V. is responsible for the processing of personal data as reflected in this privacy statement.

Personal data we process

Mediacooks B.V. processes your personal data because you use our services and/or because you provide it to us yourself. Below is an overview of the personal data we process:

• First and last name
• Phone number
• Email address
• IP address
• Data about your activities on our website
• Internet browser and device type

Special and/or sensitive personal data we process

Our website and/or service does not intend to collect data on website visitors who are under the age of 16. Unless they have parental or guardian consent. However, we cannot verify whether a visitor is older than 16. We therefore recommend that parents be involved in their children's online activities in order to avoid collecting data about children without parental consent. If you believe that we have collected personal information about a minor without such consent, please contact us atmediacooks we will delete this information.

For what purpose and on what basis we process personal data

Mediacooks B.V. processes your personal data for the following purposes:

• Calling or emailing you if necessary to perform our services
• Mediacooks B.V. analyzes your behavior on the website in order to improve the website and tailor the offer of products and services to your preferences.
• Mediacooks B.V. also processes personal data if we are legally required to do so, such as data we need for our tax return.

Automated decision-making

Mediacooks B.V. does not, on the basis of automated processing decisions about matters that (significantly) affect individuals. These are decisions made by computer programs or systems, without a person (eg an employee of Mediacooks B.V.) between them.

How long we keep personal data

Mediacooks B.V. does not retain your personal data longer than is strictly necessary to fulfill the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data:
All non-identifiable personal data: 10 years
All identifiable personal data: 2 years

Sharing personal data with third parties

Mediacooks B.V. shares your personal data with various third parties as necessary for the performance of the agreement and to comply with any legal obligation. With companies that process your data on our behalf, we conclude a processor agreement to ensure the same level of security and confidentiality of your data. Mediacooks B.V. remains responsible for this processing. In addition, Mediacooks B.V. provides your personal data to other third parties. We do this only with your express consent.

Cookies, or similar techniques, that we use

Mediacooks B.V. uses functional, analytical and tracking cookies. A cookie is a small text file that when you first visit this website is stored in the browser of your computer, tablet or smartphone. Mediacooks B.V. uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferences are remembered. These cookies are also used to make the website work properly and to optimize it. In addition, we place cookies that track your browsing behavior so that we can offer tailored content and advertisements. During your first visit to our website, we have already informed you about these cookies and asked your permission to place them. You can opt out of cookies by setting your Internet browser to no longer store cookies. In addition, you can also delete any information previously stored through your browser settings. For an explanation, see: https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/

Cookies are also set on this website by third parties. Below is an overview:

View, modify or delete data

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your possible consent to data processing or object to the processing of your personal data by Mediacooks B.V. and you have the right to data portability. This means that you can submit a request to us to send the personal data that we hold about you in a computer file to you or another organization named by you. You can send a request for inspection, correction, deletion, data transfer of your personal data or a request to withdraw your consent or objection to the processing of your personal data tomediacooks To make sure that the request for inspection is made by you, we ask you to send a copy of your ID with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks. Mediacooks B.V. would also like to point out that you have the opportunity to file a complaint with the national regulator, the Authority for Personal Data. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we secure personal data

Mediacooks B.V. takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of abuse, please contact our customer service or viamediacooks Mediacooks B.V. has taken the following measures to secure your personal data:

• Security software, such as a virus scanner and firewall.
• TLS (formerly SSL) We send your data over a secure Internet connection. You can tell this by the address bar 'https' and the padlock in the address bar.
• DKIM, SPF and DMARC are three Internet standards we use to prevent you from receiving emails on our behalf that contain viruses, are spam or are intended to obtain personal (login) information.
• DNSSEC is an additional security (complementary to DNS) for converting a domain name to its associated IP address; it is provided with a digital signature. You can have that signature checked automatically. This way we prevent you from being redirected to a false IP address.